Tesla's 2023.12 update is full of small enhancements
Not a Tesla App
Tesla's 2023.12 software update brings many new features and improvements, but the undocumented changes are some of the most intriguing. These minor, lesser-known updates enhance the user experience and showcase Tesla's commitment to continuous innovation. So far, we have spotted ten undocumented changes in the latest build.
Automatic Emergency Braking
Automatic Emergency Braking has been improved and will now stop for vehicles traveling perpendicularly and supports higher speeds, up to 124 mph (200 km/h). It also has limited support while traveling in reverse.
Reverse Camera
Tesla has updated the reverse camera app slightly, there is now a separate button on the top right corner to show or hide your repeater cameras. Hiding and showing your repeater cameras previously required swiping up or down on the reverse camera feed.
Parked Visualization
The vehicle visualization that appears when parked can now be rotated for different viewing angles. This one doesn't have any real world use, but it's fun to view all the details Tesla has put into the visualization.
Nav Improvements
Each search result will now display the distance from your current location
Not a Tesla App
When you're searching for a destination, each search results will now display the distance from your current location. Tesla has also made the pin look more like a button, to make it clear that it's a separate button. Tapping on the name will route directly to the destination, while tapping the pin will bring up more detail about the destination, including reviews, phone number and photos.
Rename Vehicle in App
You can now rename your vehicle from the app
Twitter/Walgermo
Owners can now rename their vehicles directly through the Tesla app. Simply tap the current name, input the new one, and press "OK."
Speedometer Font
The speedometer is now more visible
KyleCoolky
The font of the speedometer has a little more weight to it, making it more visible at a glance.
Wiper Speed Adjustment
You can finally adjust your windshield wipers without having to go through menus
LexBarker
Drivers can adjust wiper speed without touching the touchscreen at all. On a Model 3 or Y, you'll need to tap the button at the end of the left stalk. This will wipe the windshield once and bring up the wiper controls on screen. You can then tilt the steering wheel's left scroll wheel to cycle through the various wiper speeds.
Air Suspension
Users have more control over air suspension settings, including toggling height and speed adjustments on and off for a given location.
Music Favoriting
A plus sign (+) icon replaces the heart for favoriting songs. Same functionality, but for some reason Tesla felt a plus sign worked better across the various music services.
Tesla Theater Icons
Tesla Theater icons are now square, app-like icons instead of horizontal logos, which happen to match the WeChat apps Tesla released in China. Could this mean something more?
App Drawer
When you open the app drawer by tapping on the ellipsis in the launcher, all available options are now displayed. A Customize button is also included at the top for easy access.
Updated Charging Screen
The charging menu has been revamped
Drill/TFF Forum
The charging menu in Controls > Charging has also been given a facelift. The unneeded vehicle visualization is now gone, which makes the battery slider much larger and easier to use. It's also much more fluid than in previous versions.
New Labels
You've likely already noticed this one, but Tesla has started to add 'New' labels to each new option or function. Tesla will likely continue to add these labels in future updates to make owners more aware of any changes.
Tesla 2023.12 update has been the largest and most exciting since the 2022 Holiday Update. This update includes the ability to answer your phone with the steering wheel, as well as adjust popular functions such as change acceleration mode and modify the HVAC fan speed, all without touching the screen.
It also included the ability to change the size of text on the screen, which has been a feature that has been requested for quite a while now.
With the 2023.12 update, Tesla continues to enhance the driving experience for its users. Explore the full range of features and undocumented changes of this update by checking out our Tesla release notes for 2023.12.
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Tesla’s plan to brand its autonomous network of taxicabs has found an interesting little snag. The US Patent and Trademark Office (USPTO) has issued a “nonfinal office action” regarding Tesla’s application to trademark the term “Robotaxi” specifically in connection with autonomous electric vehicles.
This is an initial refusal by USPTO’s examining attorney and is very particular for autonomous electric automobiles. A separate trademark application by Tesla for the term “Robotaxi” as it relates to its upcoming autonomous ride-hailing service is still under examination and has not yet received a similar rebuttal.
Understanding the Refusal
A “nonfinal office action” means the USPTO has found potential issues with the trademark application, as stated, which prevents its immediate approval and subsequent granting to Tesla. Tesla now has a three-month period to file its counterarguments and address the USPTO's concerns.
If Tesla’s response satisfies the examiner, the trademark could be granted.
While the exact content of the office action isn’t detailed in the initial report, such refusals for terms like “Robotaxi” often occur if the USPTO considers the term “merely descriptive” or “generic” for the goods in question. In this particular context, “Robotaxi” could refer to any autonomous taxi vehicle.
Trademark law generally prevents the exclusive registration of terms that competitors would need to use to describe their own similar products. For a term to be trademarked, it typically needs to be distinctive and act as a brand identifier rather than just a descriptive name of the product’s class or type.
Separate Application for Ride-Hailing
Tesla still has a distinct, separate, and still pending application to register “Robotaxi” as a trademark for “transportation services, namely, autonomous ride-hailing services.” The criteria for trademarking a service can differ from those on trademarks for goods, and it’s possible Tesla may have more success securing the name for the service itself, which would allow them to brand the network as “Tesla Robotaxi.”
Why This Matters
Securing a trademark grants exclusive rights to use a brand name in conjunction with specific goods or services. This helps prevent customer confusion and to protect the brand identity.
If the refusal for the vehicle trademark becomes final, Tesla may be limited in its ability to exclusively name a good (specific vehicle) the “Tesla Robotaxi.” Other manufacturers could also potentially use “robotaxi” descriptively for their own autonomous taxi vehicles.
The ability to trademark “Robotaxi” for the ride-hailing service is arguably more critical for Tesla, as they’re working to establish a unique brand for their autonomous transportation network, which kicks off in Austin next month.
The USPTO’s office action won’t hinder Tesla’s ability to develop or deploy its own vehicles in June - instead, it’ll just impact how Tesla can brand the app and their vehicles, which could cause some last-minute delays if they have to rebrand.
Cybercab and Robovan/Robobus Trademarks
While Tesla is facing challenges with the broader Robotaxi term for vehicles, the company is also seeking to trademark “Cybercab,” “Robovan,” and “Robobus.” Securing a less descriptive name for the vehicle itself often has a higher chance of success with USPTO, as it is far more distinctive than a more general term like “robotaxi.”
Why Didn’t Tesla Do This Years Ago?
Tesla may have waited too long to file a trademark for the term “Robotaxi.” While the company has been discussing a self-driving fleet since 2016, the concept of autonomous taxis has gained a lot more traction in recent years — and competitors like Uber have also begun using the term.
We suspect there was some strategic timing behind these filings. Earlier versions of FSD — particularly those prior to V12 — may have lacked the progress needed to support Tesla’s robotaxi ambitions. Filing for a trademark that isn’t actively in use or about to be used can make it harder to defend or retain.
Moreover, while the idea of autonomous vehicles has been around for years, a clearer public understanding of Tesla’s specific plans has only emerged over the past 18 months. Filing too early can trigger speculation long before the company is ready to reveal details.
Ultimately, whether Tesla secures the rights to “Robotaxi” remains uncertain — but trademarks like “Cybercab” and “Robovan” seem much more likely to stick.
One of Tesla’s greatest weaknesses, as it has quickly become one of the world’s most ubiquitous cars on the planet has always been service. Escalating issues to managers and sometimes even reaching a Tesla Service employee can be a total coin flip, depending on your Service Center.
Tesla is continuing its push to integrate AI across its customer support channels in an effort to improve customer service. According to Raj Jegannathan, Tesla’s VP for IT, AI Infrastructure, Apps, Infosecurity, and Vehicle Service Operations (that’s a lot), Tesla is launching a pilot program for a new AI designed to improve customer interactions with Service.
Tesla Service’s new AI Agent detects comms delays, monitors sentiment, & auto-escalates to leaders. Starts tomorrow at 10 pilot locations. In 2 weeks, type “Escalate” in ‘message center’ to reach managers. Guardrails in place to prevent abuse. We’ll keep improving!
At 10 pilot service locations, this new AI agent will begin working behind the scenes at Tesla Service, to help with customer communications. It will provide three key features:
Detect Communications Delays: The AI will actively monitor service interactions to identify potential delays in communication or progress. These are often a key pain point for customers who reach out to Tesla Service and don’t receive a response for several days, as Service has nothing new to add. The AI can now step in and let the customer know Tesla is still waiting on parts or something else.
Monitor Customer Sentiment: By monitoring the tone and content of the messages between the customer and Service agents, Tesla will be able to identify situations where a customer might be dissatisfied or facing difficulties.
Auto-Escalate: If either a communications delay or negative sentiment is detected, the AI can automatically escalate issues to human managers for review. This helps to address problems before customers need to seek escalation themselves or become upset about an issue.
Customer Escalation Requests
Alongside the new AI tool, Tesla is also introducing a more direct way for customers to get higher-level attention. According to Tesla, within the next two weeks, customers can simply type “Escalate” in order to have their issue routed directly to management.
Raj’s team is currently working on implementing guardrails to prevent abuse, but this will soon make its way to improving Tesla’s service offerings. We’re glad to see Tesla taking steps to identify and correct deficiencies in the process - it has always been a sore tooth for Tesla in the last few years.
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